Shipping policy
Effective Date: June 28th, 2025
At Positive Polynesian, all products are made to order. Below is how we handle order processing and shipping within the United States.
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 Fulfillment
Orders are processed and prepared for shipping within 2–5 business days. -
Shipping
Shipping time begins after your order is fulfilled and depends on your location: - Mainland U.S.: Delivery typically takes 3–7 business days
- Remote U.S. Locations (Hawaii, Alaska, etc.): Delivery may take 10-15 business days
Shipping costs and delivery speed are automatically adjusted based on your destination, order weight, and quantity.
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 Delivery
Once shipped, your order is delivered to the address provided at checkout. You’ll receive tracking details by email.
Note: Delivery times may be longer during peak holiday seasons or due to carrier-related delays.
Important Reminder
Before placing your order, please double-check that your shipping address, product selection, size, and quantity are correct.
We are unable to make changes once the order enters production.
Quick Shipping Summary
| Shipping Stage | Timeframe / Info |
|---|---|
| Order fulfillment | 2–5 business days |
| Mainland U.S. delivery | 3–7 business days after fulfillment |
| Remote U.S. delivery | 10-15 business days after fulfillment |
| Tracking | Sent via email, updates in 24–48 hours |
| Expedited shipping | ❌ Not available |
| Seasonal delays | âś… Possible during peak periods |
Frequently Asked Questions
Q: When will my order ship?
A: Orders are fulfilled in 2–5 business days. Shipping starts immediately after.
Q: How long does delivery take?
A: Mainland U.S. delivery takes 3–7 business days after fulfillment. Remote locations like Hawaii and Alaska may take 10-15 business days.
Q: Will I receive tracking info?
A: Yes. You'll get a tracking number via email once your order ships. Updates can take 24–48 hours to appear.
Q: Can I upgrade to faster shipping?
A: No. All orders ship via standard service.